[vc_row type=»vc_default» equal_height=»yes» content_placement=»middle» bg_type=»bg_color» bg_override=»ex-full» bg_color_value=»#f5f5f5″][vc_column][vc_empty_space height=»20px»][dt_fancy_title title=»List of frequently asked questions – FAQ’s» title_size=»h1″ title_color=»accent» separator_style=»thick» separator_color=»accent»][vc_empty_space height=»30px»][vc_tta_accordion style=»modern» spacing=»10″ active_section=»1″][vc_tta_section title=»What is an escape room?» tab_id=»1464591563955-db331355-8321″][vc_column_text]An escape room is the new trend urban leisure. Stop watching movies and go live them in your own flesh. The objective of the game is to leave a room in less than 60 minutes, overcoming all kinds of challenges: deciphering codes, finding keys, opening locks, solving puzzles. It is a collective experience for your minds.[/vc_column_text][/vc_tta_section][vc_tta_section title=»Who can play?» tab_id=»1464592145939-8a7d0fa2-d882″][vc_column_text]Conundroom has several rooms with games designed specifically for different audiences. Expedition Zero is an escape room designed for big groups. In this case, the groups can be from 4 to 18 people, making it ideal for birthdays, celebrations of all kinds or teambuilding events. The game can be adapted so groups of children older than 12 can play without having an adult in the room (for groups younger than 12, one or two adults must join the group). In Atlantis, the groups can be from 4 to 12 people and children under 14 must be accompanied by an adult. For groups of experienced players, it is recommended to not be more than 8 people.[/vc_column_text][/vc_tta_section][vc_tta_section title=»Is it dangerous?» tab_id=»1464592285659-3227e7c4-4328″][vc_column_text]No. For safety reasons you will always have the possibility to exit through the front door. Anyway, none of the challenges that need to be solved imply any kind of risk to the players.[/vc_column_text][/vc_tta_section][vc_tta_section title=»How can I play?» tab_id=»1464592336855-b05b22ed-6a82″][vc_column_text]You can book our escape room from the specific pages of each room. For special situations, sucha as very large groups, massive bookings for companies, etc., please contact us directly and we will be happy to help.[/vc_column_text][/vc_tta_section][vc_tta_section title=»Can I come to Conundroom without a booking?» tab_id=»1464592422400-47943af1-8248″][vc_column_text]Unfortunately, we can’t guarantee that the rooms are free if you do not have a previous booking. To ensure your game without problems, book a session in one of our rooms here. For last minute bookings, contact us directly and we will check if there is any available rooms for you.[/vc_column_text][/vc_tta_section][vc_tta_section title=»Do I have to be punctual?» tab_id=»1464592473298-6e8ea913-8a88″][vc_column_text]Punctuality is key. Before starting the game, we spend a few minutes explaining the rules of the game. Therefore, it is recommended to arrive 5 minutes before the reserved time. In the event that you arrive more than 10 minutes late, Conundroom may cancel the session to avoid any further delay to the coming sessions.[/vc_column_text][/vc_tta_section][vc_tta_section title=»How much does it cost?» tab_id=»1464592527893-5d43650c-8140″][vc_column_text]In Conundroom we have adapted the prices to the number of participants in order to make is as affordable as possible. Therefore, a group of 4 people does not pay the same as a group of 10. On the other hand, the larger the group, the lower the cost per person. You can check all our rates in the specific sections of each room.[/vc_column_text][/vc_tta_section][vc_tta_section title=»What if I book for a number of people and then we are more?» tab_id=»1464592208559-817776ee-5f73″][vc_column_text]No problem. Depending on how many people you eventually are, we will calculate the new price and you can pay the difference in the reception. In these cases, the promotions already used may not be applied.[/vc_column_text][/vc_tta_section][vc_tta_section title=»Do you want to give Conundroom as a gift?» tab_id=»1482920190435-31679a6a-faff»][vc_column_text]If you want to give a unique and different gift, do not hesitate and get a gift voucher by clicking here. After selecting the number of people in the group, add the product to the cart and go to finalize your purchase. After the payment of the order, you will receive two emails, a first one with the confirmation of payment and then, after the generation of the gift voucher, a second indicating your code and instructions on how to use it.[/vc_column_text][/vc_tta_section][vc_tta_section title=»Do you have a gift voucher?» tab_id=»1482920192629-1be4c322-cc44″][vc_column_text]If you have a gift voucher, go to the specific bookings section of the website, select the date and time that best suits you, and fill all the information of the form. On the field «Ticket regalo», include the reservation code that was given to you and click on «Validar». After this, you will be able to finish the reservation process without having to pay anything. Afterwards, you will receive an automatic email from the booking system confirming your appointment.[/vc_column_text][/vc_tta_section][vc_tta_section title=»Can I cancel a booking?» tab_id=»1497980268995-c97e4566-ba68″][vc_column_text]Yes, but to do it free of charge, you must notify us at least 72 hours prior to the booking. You can cancel or modify the reservation through the confirmation email or by contacting info@conundroom.es provided that the terms established in our service conditions are met.[/vc_column_text][/vc_tta_section][vc_tta_section title=»I can’t come to my appointment. Can I change it for another day? » tab_id=»1511712127311-88fce2be-eb99″][vc_column_text]If you notify us at least 72 hours prior to the booking, we will reschedule your session for free. If, however, it is within 72 hours, the group must pay a supplement of € 25. You can cancel or modify the reservation through the confirmation email or by contacting info@conundroom.es as long as the previously established terms are met.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_empty_space height=»30px»][/vc_column][/vc_row][vc_row type=»vc_default» bg_type=»image» parallax_style=»vcpb-default» bg_image_new=»id^4936|url^http://www.conundroom.es/wp-content/uploads/2016/05/bg-blur-uru.jpg|caption^null|alt^null|title^bg-blur-uru|description^null» bg_image_repeat=»no-repeat» bg_override=»full»][vc_column][vc_empty_space height=»30px»][vc_column_text]

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[/vc_column_text][vc_btn title=»Book now» style=»flat» color=»blue» size=»lg» align=»center» i_align=»right» i_icon_fontawesome=»fa fa-arrow-circle-right» link=»url:http%3A%2F%2Fwww.conundroom.es%2Fen%2Fgames%2F||» add_icon=»true»][vc_empty_space height=»50px»][/vc_column][/vc_row]

 

[vc_row type=»vc_default» bg_type=»bg_color» bg_override=»ex-full» bg_color_value=»#222221″][vc_column][vc_row_inner][vc_column_inner width=»1/3″][vc_single_image image=»4457″ img_size=»150×102″][vc_column_text]Conundroom is an escape room in Barcelona of intermediate difficulty, which will hook you from the very first minute, making you enjoy every single second solving its puzzles.[/vc_column_text][ultimate_icons align=»uavc-icons-center»][single_icon icon=»Defaults-facebook facebook-f» icon_size=»22″ icon_margin=»3″ icon_color=»#222221″ icon_link=»url:https%3A%2F%2Fwww.facebook.com%2Fconundroombarcelona||target:%20_blank» tooltip_disp=»top» tooltip_text=»Facebook» el_class=»bg-white»][single_icon icon=»Defaults-instagram» icon_size=»22″ icon_margin=»3″ icon_color=»#222221″ icon_link=»url:https%3A%2F%2Fwww.instagram.com%2Fconundroombcn%2F||target:%20_blank» tooltip_disp=»top» tooltip_text=»Instagram» el_class=»bg-white»][single_icon icon=»Defaults-twitter» icon_size=»22″ icon_margin=»3″ icon_color=»#222221″ icon_link=»url:https%3A%2F%2Fwww.twitter.com%2Fconundroombcn||target:%20_blank» tooltip_disp=»top» tooltip_text=»Twitter» el_class=»bg-white»][single_icon icon=»Defaults-star» icon_size=»22″ icon_margin=»» icon_color=»#222221″ icon_link=»url:http%3A%2F%2Fwww.tripadvisor.com%2FAttraction_Review-d10431133||target:%20_blank» tooltip_disp=»top» tooltip_text=»Tripadvisor» el_class=»bg-white»][/ultimate_icons][/vc_column_inner][vc_column_inner width=»1/3″][bsf-info-box icon=»Defaults-mobile mobile-phone» icon_size=»22″ icon_color=»#222221″ icon_style=»square» pos=»left»]+34 648 57 41 62[/bsf-info-box][bsf-info-box icon=»Defaults-envelope» icon_size=»22″ icon_color=»#222221″ icon_style=»square» pos=»left»]info@conundroom.es[/bsf-info-box][bsf-info-box icon=»Defaults-map-marker» icon_size=»22″ icon_color=»#222221″ icon_style=»square» pos=»left»]Carrer dels Enamorats, 39, 08013, Barcelona[/bsf-info-box][/vc_column_inner][vc_column_inner width=»1/3″][vc_gmaps link=»#E-8_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»][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]